How Sears House Solutions Assisted Retain Puerto Rico’s Appliances Operating When It Mattered Most

SAN JUAN, Puerto Rico, July 1, 2021 /PRNewswire-HISPANIC PR WIRE/ — In current many years, people of Puerto Rico have faced and prevail over devastating natural disasters – Hurricane Maria in 2017 and big earthquakes in 2019. In each individual circumstance Sears House Companies was there to help citizens of the island get back again on their ft, with repairs to properties and essential home appliances.

Then the COVID pandemic hit. In the previous 18 months, as a lot more people today worked and examined from property, acquiring a functioning fridge, washer and air conditioner grew to become far more crucial than ever.

“Throughout the pandemic, family members experienced adequate to worry about – they failed to need to have the added tension of a damaged refrigerator, washer or air conditioner,” mentioned Daniel Pidgeon, CEO of Sears Dwelling Expert services.

“I am so happy of how our workforce in Puerto Rico stored giving outstanding services during the disaster and maintained a 4.8 star score,” he added. “We have 100 company vans and committed specialists on the island with an regular of 16 years’ practical experience and they were being back again on the road serving our buyers in April of 2020. We took safety measures and adopted CDC rules to keep our prospects and technicians safe and sound when generating these crucial repairs. And Sears warranties paid out thousands and thousands of pounds in protection for appliances that broke down during this period so our members didn’t have to.”

Currently, with constraints easing as society begins to return to ordinary, citizens of Puerto Rico who are in have to have of an equipment fix can obtain very same-day or following-working day company. Sears Residence Services also operates A&E assistance vans, intended for clients who purchased appliances at merchants other than Sears. And it can be crucial to recall that Sears Dwelling Companies proceeds to serve communities nationwide, such as Puerto Rico, even after a neighborhood Sears retail shop has closed.

“The change toward less retail destinations and a stronger emphasis on and our market is in response to transforming purchaser procuring styles,” Pidgeon said. “Even though it is a new paradigm for Sears – we have a terrific and storied previous – the foreseeable future of Sears is inside of your property, as very well as online,” Pidgeon included. “Sears Dwelling Expert services is proud to be trusted by hundreds of thousands of Us residents and Puerto Ricans for their repair service and protection demands and we get that have faith in severely. We are in nearly four million households every yr and provide 88% of the zip codes in the U.S. and Puerto Rico.”

When an equipment is damaged, Sears Property Providers can guidebook prospects through their possibilities – whether to restore or swap the equipment. And if the buyer chooses to change their appliance, the Sears retail staff and Kenmore model can give a marketing present towards the invest in of a new equipment.

ABOUT SEARS Residence Services
Sears Dwelling Products and services presents a assortment of providers for the residence – from appliance maintenance to dwelling improvement (kitchen and bath reworking, windows, garage doors and roofing) to appliance maintenance and cleaning products and services. And Sears Residence Providers repairs any brand name of equipment, no make any difference where it was bought.

Sears Residence Providers delivers the major nationwide network of qualified repair service experts (3,600 professionals) who have at least 10 many years of expertise, on average. Professionals acquire training from suppliers and use genuine manufacturer pieces. And Sears Home Companies is selecting technicians. The improved demand from customers on appliances, alongside with Sears Household Services’ unmatched scale and nationwide service, signifies technicians acquire aggressive shell out and job security.

See for a lot more information. And for extra ideas and traits, pay a visit to our website: Household Enhancement and Equipment Maintenance strategies from the execs (

Resource Sears House Products and services

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Jacquelin Burkhammer

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